Shipping policy

 

Updated October 10th, 2023

Shipping Information:

FREE SHIPPING on all AU domestic orders over $150.

We use Australia Post as our chosen carrier and all shipments have an Australia Post tracking number. For standard shipping of non-custom items please allow 2-7 days with standard post or 1-3 days with express post. We charge a flat rate of AUD$10.95 for all local standard shipping and AUD$13.95 for all local express shipping.

CUSTOM ITEMS: For standard shipping of custom items please allow 7-10 working days for your order to arrive. For express shipping of custom items please allow 4-7 working days for your order to arrive. We ship worldwide via Australia Post, For non-custom items please allow up to 7- 21 working days for your order to arrive. For custom items please allow up to 14-28 working days for your order to arrive.

We charge a flat rate of AUD$19.95 for shipping to New Zealand and AUD$30.00 on all other international orders. Any taxes or duties charged at the international destination are the responsibility of the buyer.

RETURN ADDRESS: set collective, 16 De Lauret Avenue, Newport 2106, Sydney Australia

If you have any questions regarding your purchase, please don’t hesitate to contact us at hello@setcollective.com.au

*set collective reserves the right to change or amend this policy at any time